Independent customer reviews

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1Cover NZ Rated 8.4 out of 1275 reviews

Claims experience
8.0/10
Value for money
8.7/10
Customer service
8.7/10

Affordable and easy

Buying travel insurance from 1Cover was very simple and easy. 1Cover was also much more affordable compared to other insurance companies. Thank you!

Waste of money

Returned home 3 months into one year trip for personal reasons. Didn't let me defer or refund the remaining amount.

Good value essential Travel Insurance

A peace of mind Insurance cover is an essential travel requirement
1 Travel Cover are easy to access a quote in a hassle free well managed way

1 Cover excellent service

We have been covered by 1Cover on our recent trip and unfortunately had to claim for an event.
The claim was trouble free and paid without incident In cannot speak highly enough of 1cover and would recommend them to all
Thanks
Bob

No issues

It is quick and easy to arrange 1 cover travel insurance and great value for money. In all the times we have taken travel insurance with 1 cover we have never had to claim but I have put my parents on to using 1 cover travel insurance and they last trip they took they had to claim and my mother was so impressed with how easy the claim process was and how quickly they paid out.
We will definitely continue to us 1 Cover Travel insurance for all our future trips.

Had to cancel trip at last minute,hence claim

Very impressed with effeciency and speed of processing and paying out of claim. Some people i have spoken to had not heard of you, but they have now and were going to google 1 cover to obtain a quote.

Friendly quick cheap easy

Really nice guy on phone. Worked out both cover for flight that night and whether trip later in year would be cheaper for years insurance or individual trIp

Cheapest and widest cover for a good price.

I have used 1Cover several times now for overseas trips. As yet I have never had to make any type of claim so it is difficult to assess how successful this would be BUT I can say that 1Cover provide a wide cover for anyones travel needs at a very competitive price.

Process difficult and drawn out when requesting medically cover.

After providing medical details info application seemed to get lost in system. I had to keep making contact to complete process.

Peace of mind

As usual I have never had reason to use this insurance but still gave me immense peace of mind when traveling in the USA where health is so very expensive

Very easy and understanding

Will always book with 1cover. Helped me heaps when I couldn't reach them overseas. Very fast at responding as well

First choice

Have been using 1cover for a few years now. Have had the need to make 1 claim - that went very smoothly so have no reason to change from 1 cover as my provider.

Quick and Easy

We've used 1Cover on may occasions as we find the online process quick and easy. We've not yet made a claim so cannot comment in this space. Price wise it appears a better option than going through airlines etc but I think for continual repeat clients like us some level of repeat customer discount should be provided, but unfortunately you cannot sign up

no issues from me

Went to phillipines, was good to no i was covered if any thing had happen, as it turned out hoilday went well, would not travel with out this insurance.

many thanks. tony haase

Great insurance policy

So easy to secure cover and company great to deal with. Fortunately no need to make a claim but felt very comfortable knowing we were well covered

Fantastic!

Was the best priced travel insurance and when I needed to make a claim it was fast and really easy. Wont even bother shopping around for travel insurance next time.

Second time using, no claims though

Would have liked to have a blanket type policy for age 65, subject to health.

Always incredibly helpful on the telephone. However luckily have never had to claim.

Got quotes from 3-4 other firms & 1 Cover was best for our trip.

Value for money was good but gave you a 9 cause we ALL want a cheaper price !
The 10 for customer experience was because it was actually "user friendly " to apply for on line & you didn't need a "varsity degree" to understand all the questions !
Claims was Not Applicable ( always hope you DON'T require it ) so can't speak of any experience with that.
Will definitely look at 1 Cover next time we travel.

Easdy

Quick and easy and good communication when making inquiries. Don't want to say any more but have to use the word limit needlessly.

Great Safety Net

I was put onto these guys by a family member and took it because I needed something in place 'just in case'. Did the job. A little pricey.