See what our customers have been saying on Compare Travel Insurance.
Review by Corina Leyte
Few days after i arrived in Canada, i started to feel unwell. I communicated with 1Cover regarding health coverage, process, etc. I received a reply right away. Their 24/7 customer service assistance were monitoring me too.I did not avail of medical treatment though as i felt better with home remedies. I will surely recommend 1cover.
Review by JOHANN HANSEN
I was confused by the "return date". I put the date in which I fly out of America to return home, with was a Friday night. I got an email the day before (Friday morning NZT) saying that my insurance is finished.
Return date should say that that is the date in which you are back in NZ - maybe it did and I didn't read it right.
But I was without cover for the last day, and then the 2 days lost in travel on the way home.
Review by Beverley Fletcher
Always use this cover highly recommend no fuss easy to apply for fast reply with cover a plus sevice
Review by Miro Muriel Harre
1Cover is a great option for a straight forward, comprehensive insurance plan. Easy to get a quote and to go through the whole process.
Review by Stewart Inch
On arrival home, my wife thought she had lost a hearing aid, she emailed 1cover, got an immediate
response. luckily she found the item which she had mislaid. response from 1cover was positive. I would use them again for cover, no problem. thankyou.
Review by Joy Herman
I had to do Pre Existing Condition and this did take a little while as sent it back but it got mislaid all was sorted fine .
Review by Claire Russell
Hello, I recently travelled to the UK and Europe. Just after I arrived there was a large scale terrorist attack in Manchester then the day I was due in London there was another attack in the area I was staying in. Due to these reasons I changed my travel arrangements to return from trip early, as local authorities were advising another major attack was imminent and didn't feel safe remaining in London. This cost several hundred dollars. 1/cover does not cover me for this. With the situation as it is in today's world with occurrences such as this, I find that pretty unreasonable. In future I will choose cover with an insurer who will protect me from this type of thing.
Review by Leith Hamilton
We decided we would give 1Cover another, notwithstanding our poor experience with creative dismissal of a claim in a previous trip.
Buying insurance was seamless. One of the attractions.
Review by Elizabeth Brehaut
1Cover's policy document and instructions were easy to follow and the claim process was well supported by helpful staff.
Review by Henry Hudson
We have had the multi-trip international coverage for several years and once required emergency medical treatment in the USA after an accident with a plate glass window. The claim process was simple and efficient. We had zero hassles. Highly recommended.
Review by griffiths
We were very impressed with the communication when ringing a1 cover as we couldn't fly due to sickness when overseas, they rang to make sure we were ok.
When we returned home to NZ, we sent our receipts in and were happy with the quick service.
We would highly recommend A1 cover to anybody.
Review by Ian Gibson
I have used 1Cover several times now and have always found them to be very competitive and easy to use.
Review by Luseane Akau
Booking very easy and quick, excellent customer service, price affordable and great follow up. Always use 1cover and strongly recommend.
Review by David Care
When my trip needed to extended 2 days before contract end 1cover added the extra time to my contract even though 7 days notice is in the contract. Thank you 1cover, your the most easy insurance company I've delt with.
Review by Jennifer Meredith
Easy to access. Paid up instantly for a claim made a couple of years ago. Will keep using this company.
Review by Shaun Ong
Was painless and easy to modify the date after ringing up 1cover. I just explained how I mistakening selected the wrong month online. They reissued the same policy number with the correct dates and I received a credit back on my credit card within a couple days.
Review by Charlotte Rose Gilmour
I used another insurance company on my first trip and had nothing but trouble! I did not know it could be this easy... Thank you one cover will definitely be using again.
Review by Charlotte Rose Gilmour
It was the best value and easy to access! They were so friendly. I will be telling my family and friends to use 1cover. Also the policy was very simple to understand. So thank you 1 cover!
Review by Richard Wilkinson
Easy to get the cover required for overseas travel for over 70's. We transferred from SCI when they changed requirements, even though we were members.
Review by Diane Sinclair
Once again it was good to have 1Cover in the background. I didn't need it on my latest trip but it was good to know it was with me all the way!
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.