See what our customers have been saying on Compare Travel Insurance.
Review by Karen Wong
Had initially filled out some of the details wrong and had to contact the company to rectify. Changes were made easily and pleasantly with an email and then customer service contact.
Review by Jacqueline Boulton
We have found this the most simple travel insurance, even when we have had to submit a dr certificate
Review by Trevor Birchall
This is the third time I have used 1Cover and I am very happy with their service. Did have a claim one time and this was sorted quickly. The prices are competitive.
Review by Suzanne Johns
I went with 1Cover as my cousin had used it many times before and recommended it.
It was a totally straight forward process to apply online and the thing I really liked was that they group a lot of common issues together that many people have like high BP and incorporate it into the policy so there is no extra hassle or cost added on, very convienient.
The cover was comprehensive and I felt safe with the values of hospital care etc that was included.
I recommend 1Cover for travel insurance and will definately use them again.
Review by Julie-Anne McMillan
Brilliant to travel feeling secure with the knowledge of comprehensive cover behind us - thankfully nit requiring to make any claims!
Review by Cameron Wyatt
1cover is the easiest and cheapest travel insurance provider by far. Everything is really easy to read and follow on there website and completely painless.
Review by Linda Dare Roberts
Very affordable. Very easy application process. A small extra payment covered some previous health issues. Happily, I did not need to claim - but knowing I was covered gave me great peace of mind.
Review by Yulia Gonina
We didn't have any insurance claims. But we did have to contact 1Cover to make a few changes and adjustments to our plans. And every time their service was very friendly and professional.
Review by Gerald Lewis Hearl
Your claims office assumed my wife's injury automatically precluded us from travel when it was 10 days later when she was first admitted to hospital that the holiday was under threat. Lew Hearl.
Review by Jean Hammond
This was a fantastic price for the coverage. We did not need to use the insurance, which was great but if we had, Im sure it would not have been a problem. Happy customer who will do it more often.
Review by Lyndal Donnelly
Had a change to the policy not long before departure & emailed the new info. Cover was changed in the blink of an eye with no hassles. Easy to deal with.
Review by Hannah Schwarz
I didn’t need to use my travel insurance thankfully but I was very impressed with the cover offered for the price I payed. Thanks will buy next time!
Review by Elizabeth Laing
The websited is easy to work from and in the past 1Cover have paid out on a claim with no hesitation.
Review by Kathleen Day
I have used 1Cover twice now for our trips overseas. This is such an easy process, just takes a minute. We are very fortunate that we have not had to make a claim whilst travelling so cannot comment on the process there but I am sure it would be a simple process.
Review by Matthew Darwent Buxton
The company I booked my flights through had failed to confirm my flights home. So I was left in Denpensar airport, having to buy additional flights home. When I rung and emailed 1Cover there was no reply.
Review by Kerry-Anne Kaumoana
I think the insurance agreement should be included in the confirmation email. This being an overview of everything I am entitled to, this was how it used to be with 1Cover they would send you a full description of your cover...now it’s literally a one pager and that to me comes across as misleading. For this reason I will consider using another provider in the future
Review by Carolyn Eaton
The policy was easy to understand and made specific for our travel, i.e. cruise with only one email sent!!
Review by Cindy Poole
I found the whole process very easy - both applying for the insurance, and then making a claim. There was no hassle at all and the claim was accepted and paid out on quickly. It was an excellent experience for me and I am continuing to use 1Cover for my future trips.
Review by Maureen Perwick
This was a very easy process online.
The premiums were very competitive and it was done in a matter of minutes.
I cannot comment on the claims experience as I did not need a claim.
Review by Jane McCall
My husband has had two knee replacements which we always declare under 'existing conditions'. 1Cover had an easy application process and did not charge an unreasonable excess to cover him. This made them great value for money.
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.