See what our customers have been saying on Compare Travel Insurance.
Review by Daniel Perret
Well what can I say other that knowing I had 1Cover insurance during my East African adventure and my successful climb to the top of Africa Uhuru 5985m.at age 70, I didn't make a claim and despite the fact that I was unhappy about the higher premium owing to the fact that I had 2 titanium hips and a mechanical aortic heart valve, I thoroughly enjoyed the trip knowing that I was covered just in case something happened. I definitely be using 1Cover again.
Review by Mark Leslie
Have consistently used 1 Cover for our annual overseas trips. On our latest journey we had to submit a claim. Thank you 1 Cover direct for reimbursing our extra travel costs we had to incurr. You've definitely got some loyal customers here for life and will pass on our positive experience to our travelling friends.
Review by Brenda Busuttin
My Mother broke her hip 12 hours before I was due to travel, she is 87, I was advised as per stated in the fine print which I had not seen that 84 years is the maximum age 1Cover will accept claims on.
Buyer beware.
Review by Avril Balmer
Flight back from Sydney Canceled. Alternate airlines flying route. 1Cover decline "use same airline" rerouted thru different city 18hrs 2NZ
Review by Jason Harley
Clause whatever meant that because I left my expensive headphones in the safe and someone stole them they were not covered by the travel insurance so thanks
Review by Brigitta Glover
I found the process of buying insurance and knowing what I was getting straightforward, including getting medical cover for pre existing conditions.
When I had to make a claim while overseas, it was easy and processed / paid out quicker than the timeline given.
The one thing I thought was missing was a definition for ‘essential items’ - I had to claim for this when my luggage was delayed and was unsure how to know what was deemed essential. As it turned out my full claim was accepted anyway (clothing, makeup, accessories like sunglasses, etc).
Thanks!
Review by Carol Joy
The only Travel Insurance we use. Cheapest prices and when compared with others better cover offered if the unexpected happens. 😊
Review by Rick H
I've used 1Cover many times for myself and family and always found the friendly service, ease of arranging and cost competitiveness for the cover offered excellent.
Review by Stephen Hix
Always good to deal with. Website is very easy to use. Reasonable prices for a good level of insurance.
Review by Nicky Brine
Did not have to make a claim so that was good. Never travel without purchasing travel insurance. 1Cover is great.
Review by margaret coombes
Rates are competitive, the staff are helpful and the cover is comprehensive. Would highly recommend to anyone requiring a good deal.
Review by Henricus Johannes Van Tongeren
After dealing with a major brand for several years, their antiquated rating system for existing conditions caused for me to change. And a massive 60% discount from all the others.
Review by Robert Roy Buckett
For several years now we have used 1Cover because of its simplicity of setup and breadth of cover.
Review by Annemarie Hampshire
We have made a claim and have not heard back. Don't know what is going on. There could be better communication.
Review by Michael Diggins
After taking out the policy, I had to declare an addiitonal condition because of an unexpected event. Dealings were courteous and informative and I was relieved that I did not have to alter my cover as a result; I also now know how to handle this change in any subsequent applications.
Review by David Poole
Great prices and very easy sign up. I had an airline lose all my ski gear. Phone assistance was great and 1Cover came through for me on the claim for rental cover. They are the only company to cover off piste inside ski boundary. Highly recommended. I would only use them. Well done 1Cover ....thank you.
Review by Gillian Lawrie
Have always used 1Cover insurance but after a recent trying to claim for baggage that was lost and stolen found them unsatisfactory and every excuse in the book used not to claim from them. Will never use again. Dissatisfied!
Review by Sheila
Could be a little cheaper for returning customers. I think returning customers should have a discount. I have used this company for many years now.
Review by Gavin Campbell
Always been confident when travelling, we ride motorcycles and we have never been denied cover. We have travelled on 5 occasions on motorcycles and whilst we have never had to make a claim, it is great to know that if something went wrong we were covered.
Review by Ariana Kingi
We had to utilise the travel insurance while we were in the USA with a sick child who we had to take to hospital. Nothing major but we got on the phone from the hospital and were given all the information we required and they followed up over the next few days checking on how she was. We even made the claim while still on holiday. Excellent service, quick, clear and efficient. Would definitely recommend.
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.