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Independent customer reviews

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1Cover NZ Rated 8.4 out of 1275 reviews

Claims experience
8.0/10
Value for money
8.7/10
Customer service
8.7/10

Very efficient and cost effective.

I nearly made a mistake with my application regarding medical conditions. I decided to ring 1Cover direct to ensure I was covered. It turned out that I would not have been covered for a pre-existing medical condition. The reason was explained to me in full to my satisfaction. I was then required to complete a simple medical assessment and was approved for cover at a small additional cost. If you have any doubt regarding medical issues it would pay to contact 1Cover directly. I had peace of mind during my trip which was the main purpose for taking out travel insurance. Great service from 1Cover.

Easy to deal with

I have been using them for several times on my travel and they are competitive in price and easy to deal with. Claim process was simple and promptly addressed in timely manner

It seemed good value online

Easy to maneuver online. We thought, good value.
Thank goodness we didn’t have to use it though
Peace of mind, for sure

Better with than without

No hiccup holiday however having assurance that if things were to go south then 1Cover had my back. Easy online signup was a plus.

Waste of money

Insure children but expect them to behave like adults. Never again. Thank god it wasn't an emergency where I was relying on your company.

Storms in USA

Thank you for sorting our claim for cancelled flights from Canada in August. It has just been finalised and paid now.

Great service

Delighted with this travel insurance so far. I am a new customer so have not made a claim yet but very impressed with the service and the prompt replies to requests etc

Good value

Thought this policy was good value and not too expensive and that it was good to know that we would be covered if anything happened but fortunately all was good.

Easy to get insurance online

Great price, easy to do online, but have not had to make any claims so cannot comment about this process

The Insurance you hope you never need

I use one cover all the time for my frequent trips over to remote locations.
I've never needed it and hope I never will but it gives my family peace of mind that I have it.

Preferred Travel Insurance Provider

1 Cover promptly paid our claim last year, when we had to cancel due to ill-health, so we didn't hesitate to insure with this company again. The application process is straight forward.

excellent

Easy to buy online. Reasonable prices.
Very easy to make claim online and fast response and payment.
Would use again.

Easy to arrange via email

Have used 1 cover before and the claim process was positive. No need for claim this trip.
ONE COMMENT: to have a loading on 70 years of age seems unfair - we are both extremely healthy and have no medical problems yet we are lumped into a random category which is itself outdated...suggest 1cover looks into this and brings itself into the 21st century...

Holiday/Vietnam

Fortunately I did not require a claim on this trip. I have recommended 1Cover to others as it was so simple to set up on line and print off the necessary papers to travel with.
I will be in touch for my next venture out of NZ.

So Easy and Awesome to Apply

Kia Orana

This is my second time I have used 1Cover and it is so easy to apply and very simple instructions to follow.
I have recommended to a friend who will be cruising next week.
My experience has been great and will use 1Cover again on my next trip in December.
I would also recommend to anyone who ask me about travel insurance.

Easy to get, even with extra needs covered

Nice and simple process. Good price even with two extra areas that needed coverage. Didn't have to claim, even better :-)

I Always Go with 1Cover

From the first time ever taking a travel insurance - I always find that your quote is the most affordable yet covering all important eventualities.

That's why i always take 1Cover for my travelling insurance.

Worry free family holiday.

Relaxing, pleasant and helpful staff in intial contact. Gave excellant advice on coverage provided. Meant that we had a worry free holiday experience.
Well done to all invoved.

One of the best

A good priced cover a lot of the other one's were over priced and very picky.We have used one cover for a while now always found it good

I never travel without 1Cover Travel Insurance

In the past I have had claims & they were paid promptly. On my most recent trip my stay was extended by one day & I called !cover to extend my policy for a mere $8.50Imagine my relief when due to fog my flight departing Sydney was delayed for hours meaning I would miss a connecting flight. It was very reassuring to know any missed flights, hotel accommodation, meals, taxis, would be fully covered by the extended policy. A fellow traveler was not so lucky having no travel insurance was left with additional expenses of $900