See what our customers have been saying on Compare Travel Insurance.
Review by Doug Puke
I nearly made a mistake with my application regarding medical conditions. I decided to ring 1Cover direct to ensure I was covered. It turned out that I would not have been covered for a pre-existing medical condition. The reason was explained to me in full to my satisfaction. I was then required to complete a simple medical assessment and was approved for cover at a small additional cost. If you have any doubt regarding medical issues it would pay to contact 1Cover directly. I had peace of mind during my trip which was the main purpose for taking out travel insurance. Great service from 1Cover.
Review by Eun Young Park
I have been using them for several times on my travel and they are competitive in price and easy to deal with. Claim process was simple and promptly addressed in timely manner
Review by Cheryl Jones
Easy to maneuver online. We thought, good value.
Thank goodness we didn’t have to use it though
Peace of mind, for sure
Review by Tina Harris
No hiccup holiday however having assurance that if things were to go south then 1Cover had my back. Easy online signup was a plus.
Review by Jamie Wheeler
Insure children but expect them to behave like adults. Never again. Thank god it wasn't an emergency where I was relying on your company.
Review by Barry/Lynda
Thank you for sorting our claim for cancelled flights from Canada in August. It has just been finalised and paid now.
Review by Pamela Hovelle
Delighted with this travel insurance so far. I am a new customer so have not made a claim yet but very impressed with the service and the prompt replies to requests etc
Review by Wendy Susan McWhinnie
Thought this policy was good value and not too expensive and that it was good to know that we would be covered if anything happened but fortunately all was good.
Review by Sonya Bishara
Great price, easy to do online, but have not had to make any claims so cannot comment about this process
Review by Gary Burt
I use one cover all the time for my frequent trips over to remote locations.
I've never needed it and hope I never will but it gives my family peace of mind that I have it.
Review by Elizabeth Brehaut
1 Cover promptly paid our claim last year, when we had to cancel due to ill-health, so we didn't hesitate to insure with this company again. The application process is straight forward.
Review by Tony
Easy to buy online. Reasonable prices.
Very easy to make claim online and fast response and payment.
Would use again.
Review by Michael Jakobi
Have used 1 cover before and the claim process was positive. No need for claim this trip.
ONE COMMENT: to have a loading on 70 years of age seems unfair - we are both extremely healthy and have no medical problems yet we are lumped into a random category which is itself outdated...suggest 1cover looks into this and brings itself into the 21st century...
Review by Dorothy Johnson
Fortunately I did not require a claim on this trip. I have recommended 1Cover to others as it was so simple to set up on line and print off the necessary papers to travel with.
I will be in touch for my next venture out of NZ.
Review by Orapa Pritchard
Kia Orana
This is my second time I have used 1Cover and it is so easy to apply and very simple instructions to follow.
I have recommended to a friend who will be cruising next week.
My experience has been great and will use 1Cover again on my next trip in December.
I would also recommend to anyone who ask me about travel insurance.
Review by Murray McNeill
Nice and simple process. Good price even with two extra areas that needed coverage. Didn't have to claim, even better :-)
Review by Thomas Pohan
From the first time ever taking a travel insurance - I always find that your quote is the most affordable yet covering all important eventualities.
That's why i always take 1Cover for my travelling insurance.
Review by Jon Earley
Relaxing, pleasant and helpful staff in intial contact. Gave excellant advice on coverage provided. Meant that we had a worry free holiday experience.
Well done to all invoved.
Review by ian Plater
A good priced cover a lot of the other one's were over priced and very picky.We have used one cover for a while now always found it good
Review by Ann Saxton Mac
In the past I have had claims & they were paid promptly. On my most recent trip my stay was extended by one day & I called !cover to extend my policy for a mere $8.50Imagine my relief when due to fog my flight departing Sydney was delayed for hours meaning I would miss a connecting flight. It was very reassuring to know any missed flights, hotel accommodation, meals, taxis, would be fully covered by the extended policy. A fellow traveler was not so lucky having no travel insurance was left with additional expenses of $900
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.