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Independent customer reviews

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1Cover NZ Rated 8.4 out of 1275 reviews

Claims experience
8.0/10
Value for money
8.7/10
Customer service
8.7/10

A simple and effective insurance

This is my second overseas trip that I have used 1Cover insurance for my daughter and myself for overseas holidays and although thankfully we had no reason to claim it was comforting to know that we were covered in any emergency.

Competitive price!

It's really cheaper than any other travel insurance. Very good and I will definitely get it again. Will recommend to my friends and family.

Very Happy with 1 Cover

I have used 1Cover several times over the past few years and have never had any complaints. I have only had to claim once and found that experience very satisfying. My claim was dealt with very efficiently and promptly and I certainly recommend 1Cover to anyone I know who is looking for travel insurance.

So Easy

Always easy to purchase online, you get good cover at a really good price. Haven't had to make a claim yet so I can't comment on that aspect.

Excellent

One person travelling had a cardiac condition - additional cover was easy to fill in and was all done electronically.
Simple as.

Peace of mind

Every time we head away I always find getting insurance through 1 Cover simple and easy. Cheaper than most and covers everything you want through a variety of options. Simple!

Super easy and good price

I didn't need to use my insurance which was lucky but purchasing it was very easy and the best price on the market at the time

Easy to purchase and value for money

I did not need to make a claim so I only have the ease of purchase to be happy about.

Easy to set up policy.

Will use 1Cover again. It was very easy to set up and pay for the policy and although no claim was needed they kept in touch to ensure all was going ok.

A Great Company to Deal With!

I am a 68 year old female who has just completed a 7 week solo trip through Italy, France, England and Scotland. I drove 3000km in various rental cars interspersed with different types of public transport. It can sometimes be difficult traveling on your own but I was always comforted by the fact that once again I had taken out good, comprehensive travel insurance with 1Cover and that if anything went awry I would be ‘looked after’. As the saying goes ‘don’t leave home without it’. Thanks again 1Cover!

Great cover; good service

Although once again I was fortunate to not need to make a claim, i find the level of cover more than meets my expectations, and the cost of the cover to be reasonable. We always use 1Cover on every overseas trip.

Great service!

All of my queries were answered in a timely manner. When I had difficulty accessing web pages due to limited internet connections, the staff were able to find a way to get me the information I needed.

Great Value for money

1Cover is my go-to travel insurance. Super easy to get online and thankfully, I never had to make a claim :-)

1Cover is a very easy company to deal with.

Found taking out the insurance easy, no claims this time but last time we used them we had two and they were settled very quickly.

Perfect for all

I am in my 70s and travel overseas about 3 times a year. Obtaining cover before 1Cover for preexisting conditions had been a problem but no longer so with 1Cover

Super easy cover

This was the easiest travel Insurance I have ever used - It will be my go to insurance from now on.

Great to know it was there.

Easy to apply online, did not need it luckily but great to know it was there just in case.

Making a claim

No hassle setting up the insurance and no hassle making a claim, efficient processing of my claim, and credit to my account

Easy to sign up, easy to make claim, Super fast processing.

We are hugely impressed and grateful for the service that 1Cover has provided to us. Their website is super easy to use to sign up. Their claims process is fast, easy, and efficient. The value for money we receive is second to none! 10/10 would recommend!

Beyond Expectations

When we found out our son had to have urgent surgery two days before our family of six were to go on a 10 day holiday to Singapore and Indonesia, we were devastated. The surgery went well but our holiday was off. We made our claim online and found the process very easy. After a week getting letters of non refund from the airline and Club Med, our claim was accepted. Yesterday, we received full payment for airfares, Club Med, and even the Air B and Bs we had booked. Thoroughly impressed with the whole process