See what our customers have been saying on Compare Travel Insurance.
Review by Christine Smith
I always use ICover for Travel Insurance because with them I know I am safe. On our latest trip I needed emergency hospitalisation, and also lost a hearing aid. They covered both claims with compassion beyond the call of duty. I recommend them wholeheartedly.
Review by Joseph Richard Callaghan
One of the better value insurance on offer that I found. Sign up was easy and quick. Did not claim anything so cannot comment on that side of things.
Review by Arabella Greenslade
Great experience with 1Cover, dealt with a few different people doing a claim in relation to a broken iPhone. Everyone I dealt with was extremely helpful and efficient in getting back to me. Information was easy to get and the process was very easy. Am really glad I got the 1Cover insurance policy and will be recommending it to friends and family
Review by Russell Hayward
Not difficult to understand policy. Bought after comparison with other policies. Extension was easy and cost effective. Timely extension reminder.
Review by Jocelyn Jones
No problem getting travel insurance online. Adequately covered all that I needed. A good rate Many thanks. Have recommended to several friends who travel.
Review by Denise Paulger
Both my wife and myself had to have a policy to cover existing conditions and found the additional cost reasonably priced compared to last time with another company. The Insurance application took a few minutes to complete
Review by Stephen Hix
I have never had to claim but it is great peace of mind to know that you are there if we need you.I have always found your website easy to use and no problems with any bookings.I use you to cover the pesky car insurance rip off that we usually get when traveling. This could be a good selling point as no-one likes to pay an exorbitant amount per day to get the 0 excess per day. Thanks again
Review by Lawrence Thorpe
Thankfully we didn't need to use our insurance but we had peace of mind knowing we were covered for any mishaps.
Review by Kevin Bromley
We have used ! Cover for our recent holidays, and have found them very fairly priced for the amount of countries we visit.
Have never had to make a claim, but we felt very secure in the fact that we had good insurance cover.
Review by Susan Dunn
The cover was easy to do online and value for money. I didn't have any problems while away so there was no claim to make.
Review by June Nevin
I have taken 1Cover several times while travelling. I have just travelled to Hawaii with a friend who became ill and required hospital treatment.
I contacted 1Cover the following day and was impressed by not only their good communication and response, but also there follow up in enquring how my friend was and if we required further assistance. I felt that I wasn’t dealing with the problem alone. Can’t thank 1Cover enough,
Review by Sylvia Mellish
Last year I suffered a very unfortunate accident in Australia, requiring hospitalisation for several weeks. 1cover were amazing with their support and care. I have recommended them to many of my friends who are travelling. Thank you.
Review by Virginia Wilson
They stayed in constant contact with me throughout the experience of having to be taken to hospital which was a little scary when you're away from home. The only thing I would say is that you had to explain the situation to various different people so it may pay for the first person you talk to via email to make some notes for the next. But this was a very easy and caring company to deal with in the midst of a bad situation. They even phoned me when back in NZ to see how I was feeling, a nice touch.
Review by Sunyoung Yang
The amount claimable per item was unclear. Buried in fine print. I suffered huge loss due to not specifying.
Review by Brenton Griffiths
The one time that I had to claim was hassle free. Dealing with the customer service people was straight forward & claim accepted within a few days
Review by Shelley Ross
It was a simple and straightforward exercise to purchase 1Cover travel insurance online and we felt very confident with the policy cover. My husband has an existing medical condition and it was no trouble to cover for this for very little extra cost. This is the second time we have purchased travel insurance with this company and we will certainly do so again for our next trip away.
Review by Theodore Knowles
Always use 1cover for International Travel.
Never had to use it use it but good to know its tried and proven by many travelers.
Review by Alan
we never had any travel problems so it was all good.We have used 1 cover in the past and again all good. thanks.
Review by Lucila Braga
The price and experience purchasing it weren't bad, although it wasn't till I got overseas and needed to contact 1 Cover that I realised that there's no toll free number from where I was, and there was no online support. Clause says for hospitalisation insurance must be contacted first. Not being able to contact them defeats the purpose of having an international travel insurance. For this reason I wouldn't use it again.
Review by Nev
We've used 1Cover several times following a recommendation from others. They have been competitively priced and very helpful with claims.
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.
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