See what our customers have been saying on Compare Travel Insurance.
Review by Joanne Pengelly
I have used One Cover for all my travels and it is very easy when choosing the right plan, covers all my needs and very competitive rates. Would definitely continue to use this company for travel insurance.
Review by Sheila
Great prices for superb cover. I have used 1Cover for many years now. Fortunately I have never had to make a claim. They are still the cheapest around
Review by Stefan Koetsier
Ended up having to claim unfortunately. They processed the claim and paid the money into my account within a couple of weeks, but I never received any correspondence detailing what was paid etc. A bit of a weird was to do business, but I'm happy I at least I got something back.
Review by Tess Mann
Too Easy and I would 100% recommend to others as it is simple to work out and complete before travelling.
Review by Paul Harris
highly recommend, extremely easy to deal with and were very prompt with my claim and payment
Review by Ann
Very impressed with claim handling when we had to replace emergency items after my husbands case was delayed 3 days, I have since booked another trip & I immediately took out travel insurance with 1cover because of their handling.
Review by Cherilyn Pagan
The night before we flew to Australia we realised we didn't have any insurance arranged. We went on line completed the paperwork and within 10 minutes had emailed confirmation . It was a breeze! Sure we didn't need it this time but you just never know . We will use 1 cover again.
Review by Christopher Haefele
After taking comprehensive insurance cover, I was disappointed to find it did not cover what I thought it would.
Reading 56 pages of terms and conditions can lead to errors for anyone taking out insurance.
Review by Cara
1Cover provided us with amazing support through a very difficult and emotional medical experience. They provided excellent communication through the process and always ensured my health was a top priority. Our emergency claims managers were caring and supportive, and we had ready access to the medical team to support the treatment I needed overseas. The claims process once we returned to New Zealand was also straightforward, with the claims team ready to answer questions and provide support where needed. We can't recommend 1Cover enough.
Review by Justine Michelle Payen
My claim was executed by 1Cover in a timely and professional manner.
I won’t hesitate in taking further travel insurance with 1Cover.
Justine
Review by Marjory Jean Browning
Very quick and simple to obtain travel insurance cover for within NZ and at a reasonable cost. I would definitely use 1Cover again. Other websites I checked out were too complicated to bother with.
Review by David Chetty
I felt very supported when i received the email to say i can be covered for an extended period should i intend to extend my holiday. Thanks
Review by John Clark
We have used 1 Cover on many occasions and have found their service excellent. Fortunately we have never had a claim but have confidence in their product.
Review by Rosemary Hargreaves
We have used 1Cover ongoing over a long number of years every time we have been away. We have had to complete medical assess forms for a number of years which has been handled well. NOW the system has changed, and our cost for insurance has become exorbitant. We will now be getting our cover elsewhere.
Review by Katharine T Faison
My daughter recommended your service for affordable pricing, and she says that making a claim has also given her satisfaction. I had an uneventful trip.
Review by Jeanette Hancock
It is disappointing that older people are so easily denied medical insurance or at least partial medical cover because of pre-existing conditions. It appears that I could get no medical cover for anything because of one condition; Idiopathic Pulmonary Fibrosis which is serious but has nothing to do with thousands of other medical events which can occur when travelling.
Review by Sarah Linehan
Simple step by step process online. Handy to be able to get cover when you have already left NZ. Other companies don't offer this.
Review by RachelandPeter Mugg
Wasn't sure if Claims had received the invoice, rung up a couple times to see if it was going to be paid in time as it had a due date. Finally the last time I rung, they had said it had been paid directly to the company, would of been nice to get a email to let me know what was happening.
Review by Helen Hall
The phone contact was easy and the staff made sure that we were happy with the medical care and instructed us re the paper work we needed to be sure we were given to so that the claims process was also smooth.
Review by Phil Bentley
Easy and clear to deal with, fast response. Definitely recommend. Great value for money and would definitely use again.
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.