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1Cover NZ Rated 8.4 out of 1275 reviews

Claims experience
8.0/10
Value for money
8.7/10
Customer service
8.7/10

Insurance cover for NZ Cruise

Decided to use 1Cover for a short cruise in NZ with no overseas content. Online application was easy to follow. Online search for a suitable cover led me to 1Cover. Would use this company again.

Never ever had any travel insurance claims in my life.

I have never had a claim on any travel insurance policy in my life.But every time I travel, which is usually ever year for three months for the past ten years, my insurance gets more expensive.This year about December I will leave again for three months. Maybe in June I will go to Aussie for a month. I turned 75 on 8th of April so that will be another hike in the price for insurance.....This annoys me! Because I am fit as a "Buck Rat"and very active, in better condition than many 20 year olds. So I can't really give a proper rating as to your performance because I have never had any claims with any other insurance to compare you with.

Cover for Namibia

Always pleased to have a trip with no issues so no need to make a claim but reassuring to have had cover for just in case. I have relied on 1 Cover for a number of overseas travels but to date only had to claim for delayed baggage (arrived 48hrs later); payment for the clothes and toiletries I bought to cover this period was dealt with promptly.

Simple & Quick

My experience with 1 Cover was just a simple phone call to their 0800 Number and “Voila!” I explained my travel requirements for myself and a friend and just like that we were fully covered.... without hesitation! Paid there and then by credit card. It was that simple and quick.

Easy.

I did this online after exploring other insurance companies and found 1 cover the cheapest. I didn't need to claim but knowing my excess for my rental car was covered gave me piece of mind.

Very easy to organise on line

Did not have to make a claim, so really don't feel can comment further. Will use this insurer again

Why bother with insurance

So I got comprehensive travel insurance as I thought it would cover everything. Not so! I mixed up the dates when booking and arrived in London the day after I thought we were going to - costing us 1 night accommodation and having to re-book a rental car - costing us an extra $1600NZD - then we left our prescription sunglasses at one of the restaurants at Heathrow Airport - 1Cover wouldn't cover anything at all as it was an error in making bookings and I left the glasses unattended!

Excellent service!

We had a really stressful incident getting money stolen while travelling. 1cover were fantastic. The claim process was very easy and all was sorted very quickly with no hassle. All done online so there was no need for expensive phone calls. After getting quotes from all companies myself before travelling, 1cover was also the most reasonable with great cover. A big thanks!

Disappointed

If you get burgled overseas and belongings taken from you have literally no cover - you would think under a comprehensive policy meaning all encompassed that you would have peace of mind. My bag full of camera gears was stolen during our trip. Went to police station to report it and then 1cover will not cover my claim. extremely disappointed and let down. Been 4-5 times we used 1cover every time we travel

Excellent value

This provided us with peace of mind travelling with a child, at a very reasonable rate. Will definitely use again.

Peace of mind

Travel insurance is peace of mind while overseas I did not need to use it but knowing I had it

Fantastic Experience

Thank you 1Cover for your assistance and promptness. The whole experience with 1Cover has made the disappointment of not being able to travel almost bearable. We will recommend 1Cover at every opportunity. Thank you again.

Easy to Arrange

One phone call, an easy questionaire re pre-exting medical and it was all done. Certificate arrived promptly.
Will be a repeat client

great firm easy to understand and deal with

Had a holiday that we did not have to worry (I lost my watch but it was returned). I was totally relaxed knowing we had great cover thank you 1Cover!

The best travel insurance available for NZ travellers

When travelling to the USA we have used 1Cover as it is the most economical with the best service and a quick claims settlement.

Expectations surpassed

I was very surprised at how easy it was to make my claim online, how fast it was to be approved, and how quickly the money was deposited into my account. Communications were also very good. Highly recommended.

Easy to purchase and product suited us well.

The online purchase was simple and easy to follow. The subsequent documentation was concise and straight forward. The cost was competitive.

A great experience.

We've found 1Cover very user friendly especially with some pre-existing medical issues. Also very helpful with some concerns over a flight cancellation and some questions over insurance extension. Many thanks.

Bad

Total waste of money. Our domestic flight was delayed so we missed our international flight and the only thing we could claim for was $200 each per day for a hotel/motel. They tried to get out of paying for anything as does every insurer.

Fast service

When I had been looking at the claim form online one day, I received a friendly email message offering help. Wonderful.