See what our customers have been saying on Compare Travel Insurance.
Review by Elizabeth Chingwena
affordable and easy to get. I got it for peace of mind while traveling. Didnt really need to make a claim....all went well....
Review by Margaret O'Brien
Had heart attack while on 10 day holiday to Aust
Ins co kept in touch during hospital stay and recovery, no problem with any claims.
Review by Benedict Uy
Just filled in the online claim form and attached the appropriate files.
Received an email about the claim about a week later.
They automatically took the excess from the claim so didn't have to make a separate payment.
The claim amount wasn't big (Under $200) so this might be why there weren't any delays.
Review by Benjamin Cook
Still within the 5-7 working days advised so sending me a review form is rather premature. Send these AFTER all is completed...
Review by Steven Sabine
My wife injured her leg on the Great Wall of China. She put up with the pain for a few days but as it gradually got worse I took her to hospital. After an X-Ray and MRI she was released in a full leg caste. She contacted 1 Cover to let them know what had happened, not for one moment did we expect such excellent care. The service they provided was brilliant, from translating the Chinese written reports into English, keeping in constant contact via email and phone calls and to organizing an upgraded flight for us on our return journey to NZ. Our customer care person even phoned the day we arrived home to make sure we'd arrived home safely - service like that goes a long way.I can't praise them enough for the service that they provided and the care that they provided to my wife. I would 100% use them again on our next adventure.Thank you 1 Cover.
Review by Martine Udahemuka
Great friendly and efficient service. It is most unusual for an insurance company! Thank you.
I will be recommending you to all I know.
Review by Chris De Silva
The claim has been finally processed but the money has not been remitted yet. 1 cover is slower compared to other providers I've used overseas
Review by Lynette Graham
1cover covered all my hospital admission bills. They didn’t take into account the currency conversion fees, but still an easy process.
Review by Hayden Cordes
The online application was effortless, the cover was ample (signed up for the ski package add on) and the premium compared well against the competition.
Thankfully I did not need to experience the claims process!
Review by Simon Franklin
We thought we would have a long wait to get compensated for our claim but to our surprise and delight we received the compensation within a week. No hassles, no waiting - excellent customer service! Nice to see a company that does what they say they are going to do. Highly, highly recommend!
Review by Valerie Riley
Expensive for a short period of cover incomparison to cover for longer periods. Probably similar to other company's charges. Staff good to deal with and very helpful.
Review by Jade Hodder
I always use 1cover for all trips and they have always been great value and easy to deal with. I had to make my first claim recently and the process was quick easy and paid out within a week.
Review by Dayna Manak
We have used 1-Cover over and over for travel from NZ to Australia and as far as India. We compare each time and have never found better value for money yet.
Review by Carl Burger
I didn't need to claim and so can't comment there but buying it was very easy and no fuss.
Review by Ashwin Patel
enjoyed talking to real person.
very quick in response.
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Review by Shreya Salway
Hi there, I traveled with a bunch of girls and 2 girls definitely used my link yet I didn’t get a voucher as stated on your website
Review by Alexandra Watson
The best travel insurance available for a ski holiday that I have found, with add-on's for a variety of skiing adventures.
Review by Malcolm Martis
Very pleased with the few times I have used 1 Cover travel insurance.
I have recommended your company to my contacts.
Review by Shona Billings
I became quite unwell with a head cold and felt such relief that I had this insurance even though I avoided using it.
Review by Jim
Car rental insurance terms are designed to scare and rip off travelers. 1Cover has the right price and cover for ease of mind for most travelers.
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.