See what our customers have been saying on Compare Travel Insurance.
Review by Cassandra Dyer
We did not need to make any claims on our holiday, however, the signup and payment process was extremely easy, and the cover was very comprehensive for the amount paid.
Review by Susan Cutler
I did not have to submit a claim following our recent trip. It is an easy process to take out the insurance and I believe the cost is acceptable.
Review by Penaia Seniloli
We have never needed to use our travel insurance, but to know it is there brings such peace of mind. For a small amount of money it makes you feel safe if anything goes wrong.
Review by Isobel Gibson
Have used 1Cover twice now, easy to do on line and there is help at hand if you have a question. Never had to claim and may that continue but knowing 1Cover is there if needed makes a more relaxing holiday
Review by Ray & Sheron Arvidson
We travel to the USA each year to visit our son.On one of our trips my wife twisted an ankle where she needed to visit an emergency clinic followed up by specialist visits. The claim was so easy with the initial claim and follow up enquiries by 1Cover being above expectations. Since then we have always insured with 1Cover knowing the cost is reasonable compared to other insurance companies.
Review by Jeannette Sharp
Have taken 1 Cover now for several trips to Australia and the United States. Great peace of mind knowing the coverage was there if we needed it.
Review by Angela Blair
Very quick and easy to complete. However, as I recommended a friend who also bought insurance from you, I was supposed to receive a voucher - I have had no correspondence regarding this? My friend followed the link I gave her to purchase her insurance.
Review by Robyn Young
I didn't hesitate to contact a Doctor when I fell ill in Egypt, as I knew from past experience, 1Cover would look after me when it came time to lodge a claim on my return, and I was right, they didn't let me down. This is why I am a returning customer, and I'll be back yet again. I highly recommed 1Cover.
Review by Christine Leslie
To date I have yet to file a claim but I always feel happy and secure whenever I travel having your insurance. I would never travel overseas without it.
Review by Denzil Manu
I bought cover for a trip to Thailand and found it very affordable and straight forward. I didn't need to make a claim so I can't comment on that side of things. Will definitely use this company again.
Review by Robyn Davey
Would like to thank 1Cover for their awesome assistance and making my Travel Insurance very easy. The camp was amazing not only for myself but all the students as well. So thank you once again
Review by Judith McIntyre
No problem with buy insurance online, but found length of claim very 'long winded'why would you have to send NZ claim only to find that it had to be forwarded on to Australia. When phoned about delay to be told that no record is kept as to if it had been received in NZ and what date forwarded on.
Review by Leith Hamilton
We used 1Cover three times this year. Easy to obtain cover. And I welcomed a successful claim in regard to an injury I sustained when overseas. My low rating is due to a refusal in 2016 when I incurred expenses through changed travel when my wife became ill prior to my departure. My expenses! Not my wife’s! I still consider that to be wrong.
Review by SHIRLEY HEANEY
I am always very much at ease to know I have 1cover insurance as my backup when I travel.
Review by Barry Allan
I liked the previous system 1Cover had in relation to pre-existing medical conditions, which let me opt out of having cover for them. I have two conditions which pose no immediate threat to my health, but now 1Cover insists on covering them and charges more than twice as much.
Review by Sylvia Philcox
I've used 1Cover for a number of years and they made the claims process as stress-free as possible. Their customer service team is efficient in communicating and giving support over the phone/email. Definitely recommend - they're the best!
Review by Murray Grant Ferris
I have been very impressed all the way through the process from quote to acceptance and in current discussions on a minor claim for damaged property. Everyone has been very helpful and clear in their instructions. Look forward to future travel insurance with your competitive rates.
Review by Dave
Quick and easy hassle-free on-line application despite pre-conditions. Would certainly use next time we travel.
Happy to recommend for any travellers.
Review by Patricia Joan Dean
Have used 1 cover many times haven't had to make a claim yet but gives me peace of mind ..
Review by Stephanie Robilliard
In Germany, great insurance covering all. Amazing customer experience when claiming on a stolen phone but could also be a bit cheaper. 9/10!
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.