See what our customers have been saying on Compare Travel Insurance.
Review by Danielle Reilly
the reason why I have rated 1 cover an 8 in customer experience, is that it was good to see that I had not been forgotten and was welcomed back from my overseas trip by email, to me its good customer service, value for money for what I signed up for yes, as regards claim experience thank god everything went ok, I haven't yet to make a claim, but it's knowing its peace of mind that you will be covered.would definitely use 1 cover again.
Review by Helen Jackson
I had a visit to the Cruise Ship Hospital. Two days later I filed a Claim with 1 Cover. Took me a few days to supply them with the necessary documents. After about 10 days the Claims money was deposited into my Bank a/c. It was just so easy. I will definitely keep my Travel Insurance with 1 Cover.
Review by Elsie-Frances Cropp-Vaimea
Never needed to claim anything but very happy with the service I received. Excellent value for money and overall a great company
Review by Karil Ivanof
No hassle getting the insurance for peace of mind travelling I have had this cover twice now and always easy to deal with even though I have never had to claim, would recommend to everyone
Review by Colin Shaw
A relative of mine put me on to your company. Shortly after advising me he got really sick when holidaying on one of the Greek Islands. He could not say enough about your quality of care.
Review by Rodney Jones
my husband has a pre-existing heart condition and our bank will not cover us with their credit card insurance. 1Cover covered him after we completed the questionnaire and a phone call. All very seamless and prompt. We thought the premium was very reasonable for the peace of mind.
Review by Johanna Taylor
Read the fine print on offers and promotions...its likely you won't be eligible if you have used this company before
Review by Aleni Faresa
Seamless, no hassle in sorting this out before I left and it was done all online. Value for money and thankfully we didn't have to claim anything back but having the assurance that we are covered was great.
Review by Dawn Green
I chose 1Cover due to their great reviews and I was so glad I did. The overall price of insurance was great, and cheaper than other places but you receive more coverage.I got sick while away overseas, I rang the emergency line which was incredibly helpful and they followed up with me to make sure I was ok and had all I needed. Then making a claim when I returned to NZ was super easy and I had no issues.I would highly recommend 1Cover and will absolutely be using them for all future travel. Thank you!
Review by Greta Britt
We have just come back from Australia and had no problems. We had to cancel a trip back in May and were very impressed with the way 1Cover handled our claims. Very efficient. We would always give 1Cover our business for that reason so long as the premiums are affordable, of course.
Review by Paul Wareing
I had a trip that had the potential to be the trip from hell. Dodged a hurricane in Cuba by cancelling that part of my holiday and went to Mexico instead. Got caught in an earthquake which caused disruption and delays - extra accom, transport, meal and airfare upgrade costs, but 1cover came to the party!
Review by Jackie Samy
Great to know that my son was fully covered while holidaying in America . If he needed medical assistance or lost any personal items.
Review by Angela Carney
I hate filling out forms etc but applying for my travel insurance was an easy fast experience, & reasonable rates. Would recommend to others.
Review by Pauleyne Allan
Three years ago my husband and l booked travel and insurance (1cover) and then found he had cancer and died. You refunded and made things so easy for me and l thank you for that. l have found your service amazing and the staff well informed. I have married recently and travel often so have now got my husband with you as well.
Review by Ron Jorgensen
We have insured only with 1Cover for the past ten years purchasing annual cover then at least 2 policies a year, in all this time with a pre-existing condition. in all that time no claims and no problems of any kind. However once you become older than 70 and have even the mildest of pre-existing conditions you are refused any cover. So be warned, do not rely on this company for any cover other than for the younger and no pre-existing cover. We were recently enquiring about cover but were refused. We were told a nurse would speak to us about the cover, nobody rang back. We have found another insurer who takes a far more realistic (and profitable) approach and are happy to insure with them.
Review by Daniel Thompson
Waste of my time and money. Had to email twice during an emergency to get a response. Rude staff as well.
Review by Micaiah Baker
Purchasing the right cover for me was extra easy. All the information was available at a click of a button. The cover value was great for the amount of money spent on this trip. However, I had no reason to claim which I know is a good thing. But thanks 1Cover
Review by Edmund Flaszynski
Great price easy to deal with, responds extremely quickly No problems cover pre-existing condition. Extension of days are easy if necessary and value for money
Review by Melissa Hannan
I have been on 3 trips to the USA and always use 1Cover. They always make it so easy and hassle free. Will be using them again
Review by David Musham
! Cover comes close to offering a good comprehensive travel insurance for the over 70's.This day and age when people are living longer and staying fit in their retirement. With an aging population still in good health we need good travel cover. Why not introduce a letter of health standard from a local GP
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.