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1Cover NZ Rated 8.4 out of 1275 reviews

Claims experience
8.0/10
Value for money
8.7/10
Customer service
8.7/10

Easy & quick to set up and to claim, best value.

My friends, family and I have used 1Cover many times, always easy to set up. Claim process very efficient and those of us that have had to claim have had no problems at all. Great value, always less than other providers.

Dental

Was travelling between Melborne and Sydney when cashew nut shell or hard piece cracked a filling. Long story short. Could not get treatment in the two days between Melbourne and Sydney and did not in the two days after due to not knowing dentists etc and scheduling. Thought i could treat back in NZ nut I have been told no go on NZ based treatment.

Peace of mind is worth something.

We did not need to make any claim, which is the ideal situation.A shame the premiums do inhibit us from travelling further afield.

Reliable, great service

I purchased a comprehensive cover with 1Cover. I got sick the night before my flight so have rung 1Cover about cancellation of flights. They have been so helpful and the claims process was really easy - I was given a refund in a few days. Thanks 1 Cover!

A professional insurance?

Yes yes yes. We always travel with cover and feel totally confident that we are being lookef after. And we spread the word. Thankyou


Excellent

Easy to arrange, great price and a trouble free claim. Very happy, would definitely use again and recommend to others.

Accessible and everything done online

I have been through the experience of a claim, it took a while through no fault of 1cover. The problem one is loss of cash, for instance I am carrying USD, Swiss francs and NZD none of which was sourced at a bank or ATM I don't know how that could be improved. I suppose you really take insurance for the big one.

Easy peasy

All done online. Was very quick to apply and did not have excessive questions. Easy to understand what our policy was entitled too.

Ezzy Pezzy Full Cover

I have used for my daughter travelling overseas and now myself. Quick to do and ezzy pezzy. Just good idea to always be covered.

So easy to book!

I love how easy it is to book travel insurance with 1Cover. Thankfully I haven't had to make a claim but I feel confident that the claims process would be just as easy.

Complete Cover

Fabulous value for money and follow up when we came home from our cruise. Actually asking if we required to make a claim, unheard of.
Going to Europe next year and will use 1Cover again.

Extending your insurance while away too expensive

I had a policy that I need to extend for four days to cover my return home as my return home date had changed. I contacted 1Cover and was told the price for four days cover would be $114.00 which worked out to around $28.00 per day. This equated to a 1,150% increase on my original per day cover cost. When I e-mailed back to question the massive difference in cost I was told "there had been a price increase and this was the best they could do". Interesting, when I went onto the website to get a standard quote for 4 days in Asia, assuming I was departing from N.Z, the price was $58.00. Needless to say I shall not be a customer again.

Peace of Mind and Trouble Free

THE easiest and most user friendly insurance purchase for a holiday trip I've ever had in my life. All done online with minimal hassle. Quick, efficient and hassle-free.

Family extremely impressed with 1Cover NZ insurance

Have had multiple policies over the years with 1Cover Insurance - would not recommend anyone else for travel insurance and will be renewing again at the end of current policy. They are outstanding in all respects. Always very polite and professional to deal with - great communication and easy to submit claim. Prompt payment on accepted claims.

So quick and easy to deal with.

For peace of mind whilst travelling this is the best/quickest way for me to know I'm safe and covered.

learnt something new this time

always advise of current injuries, even though u think they are nothing at the time. for us a sore neck/shoulder/back turned out to be a blown disc and it wasn't diagnosed til way after the purchase of our policy, after phoning to see if it was covered we were advised no as it was preexisting! but also they wouldn't actually decide until after we ACTUALLY cancelled! lesson learnt.

Safer to be Covered

This is way cheaper than my credit card free cover coz the of the excess on the credit whereas with 1 Cover I take out is no excess.

Needed Help

While holidaying in Mexico I had my handbag stolen complete with passport, credit cards, money, phone and bracelet. I rang 1 cover straight away as I was desperate for help. The guy I spoke to said he didn't believe something could be stolen while someone was right there. Where has he been? He offered no help. A bit daunting when you are stuck in a foreign country with no money or passport. Not impressed. Let's see what happens when I put in a claim.

Safer is better.

I was travelling to the States and had to find an insurance cover. It was easy to get it done on line. Instructions were clear and you could call someone to help you fill it out and get a clearer picture of what you're paying for. I didn't have to use it but knowing I was cover made me feel safer. I recommend Cover 1 and will use it again.

1Cover no. 1

Have used 1 Cover for all recent trips abroad including Islands, UK, Asia and America. Very affordable rates, great peace of mind. Good follow up to check all OK on return. A would highly recommend