See what our customers have been saying on Compare Travel Insurance.
Review by Sophie Smith
My claim was handled quickly and efficiently by Rohit, who was also very fast about extending my policy. Will be using 1Cover again in future.
Review by Sue Beck
Wonderful service, highly recommended. Very cost effective. Would use again. I found communication by email excellent as being overseas its difficult to do claims etc by phone.
Review by Karen Simpson
Haven't had to claim so not sure what this is like. Had to change the dates we were leaving and this was no problem at all and was dealt with immediately. 2nd time we have used 1Cover and has been easy both times. Yet to claim so not sure how that rates.
Review by Melvin Plaisier
Thier cover is cost effective and comprehensive, however, we were not aware that if we suffered a medical condition, that we would be lumped with the high costs in the USA, we had to pay upfront to get medical care. This crippled our holiday, we now need to make a claim and wait 10 days for the cost to be reimbursed to us.
Review by Marion Elizabeth SAYERS
Have used 1Cover many times in the last 15 years. Prompt payout for previous claim. But found getting my insurance accepted a hassle this time, being over 70.
Review by Susie Rea
Quick, easy, best price and good follow up information about how to claim, i.e. freephone 0800 and certificate to print etc.
Review by Suzanne Bahr
Requiring Medical Travel Insurance was much easier than I first envisaged. Once I decided on the best Insurance Co. to go with as many Travel Insurance Co.'s won't give you just Medical. I certainly 'shopped around', spoke to many people and they all said '1Cover'.....Price was right, explained every detail, helped me immensely with filling out the forms etc. I was more than pleased..
Review by Richard Wilkinson
After many years using another travel insurance company who suddenly changed their way of covering us, we found 1Cover. We got the travel cover with 1Cover that we wanted without great big excesses. They also seem to be interested in us with follow-ups.
Review by peter warner
easy to fill in online form ,best value for money and no hassels with a claim .what every insurance company should aspire to.
Review by Ronald E B Jowett
Third time I've used 1Cover and very happy with the customer experience. Looking forward to the next holiday with 1Cover!
Review by Monty Manuel
Excellent easy service and great value for money, got the comprehensive cover and peace of mind while holidaying, thanks 1cover
Review by Karen Rawley
Organising our travel insurance online was easy. It took just a couple of minutes and it was great value for money. We would definitely use this company again.
Review by Garry Coley
1Cover was the only insurer I found would cover all my pre-existing conditions - well minus a skin excision procedure for nonmalignant basal cell carcinoma but considering I have had a triple bypass that was minor.
Otherwise no issues with applying and nothing with any claims as we have not made any. The only two minor incidents I had resulted in a payout of about $69 after excess of $100 on each so I never bothered with claiming.
Review by Malia Begley
1Cover gave me the advice I needed while overseas on their 24/7 helpline. The claims process was easy and they processed it quickly.
Review by Gerhardus L Hermsen
I've been insuring for travel for a number of years with 1Cover. I think it is a very good idea to offer a no claims bonus after a certain number of times a customer hasn't made any claims. I see an advantage in customers returning to 1Cover, AND less chance of a customer making a bogus claim.
Please renumerate me if this splendid idea is going to be practiced through this/my advise. A nice trip to one of the islands, with free travel insurance would be most welcome, looking forward to a reply,
kindest regards, Geert Hermsen. geert.nz@gmail.com
Review by Stephen Thomas
1. The document is very well written. Clear and precise. Written as if the writer understood what the reader would like to know. This was a major factor in us choosing this product.
2. The $20 reward for referring a friend should also apply to me, if I purchase travel insurance again.
3. It is not easy to print or email the policy document. e.g. I want to email to another address so as to print a 2 sided document.
Review by Nicola North
We have used 1Cover several times now, and have always had a positive experience. This year we unfortunately had to cancel our intended overseas travel for health reasons, and found 1Cover very helpful to deal with. We recommend the company as one that honours its responsibility as an insurer.
Review by Jessica Aisea
I never got to use the insurance thank goodness but very great value for money and heard the service is amazing
Review by Mikayla Zandstra
1 Cover insurance is always easy to arrange and is super affordable. The cover is great too and it gives me piece of mind when traveling overseas knowing that i'm covered if anything goes wrong.
Review by BRadley Curtis-Smith
We felt the cost of this travel insurance was very reasonable, and thankfully we did not need to make a claim.
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.