Yes, we provide cover for emergency evacuation should you get into trouble on the slopes, but you must select the Winter Sports Pack add-on when booking your policy to be covered for any winter sports activities.
In an emergency where you need to be evacuated, we advise that you, a member of your travelling party, or a family member call our medical assistance team as soon as possible.
If you are covered, they will liaise with the treating hospital to provide written guarantees of payment where possible for reasonable expenses, and to approve medical evacuation if deemed necessary.
Make sure that you keep all receipts and reports from your treating doctor, including the diagnosis and treatment notes and any other documents. If your total cost of treatment will exceed $1,000 you MUST contact our medical assistance team as soon as possible.
See the PDS for more information.
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All FAQ answers are based on the current effective Policy Wording. If your policy is older than the current Policy Wording, please contact us or refer to your particular policy.
Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Policy Wording.