Win $10k holiday! T&Cs apply
Win $10k holiday! T&Cs apply
If you would like to speak to our sales team, we kindly ask that you use the ‘Message Us’ tool or send us an email to [email protected]. We aim to respond to all customers within 48 hrs, but in most cases it will be quicker.
We also have online chat, with real humans, turned on between 9am to 5pm Mon to Fri (AEST)
For all claim related queries please email the us at [email protected]
Got a question? It might be faster to search our FAQs Centre.
If you’re experiencing an emergency, Please call us on +64 9 975 4500 as soon as possible. Please note: the numbers on this page are for those who are experiencing an emergency. This service is not for general enquires.
Search for answers to commonly asked questions in our FAQs Centre.
See the latest travel alerts.
Login to Policy Manager to extend your trip, add destinations, and more.
Login to Policy Manager to lodge a new claim.
Login to Policy Manager to see the status of your claim or upload more documents.
Message Us
NZ
AU 